Business reviews by user

I tell the receptionist its my first time waxing and I'd like back, shoulders, privates. I arrive 10min early and have a cup of tea. I am then led back to what looks like a storage closet crammed with a massage table that is covered by a soft blue blanket that doesn't get changed. Thank goodness for that doctor's office paper she laid down. I should have just walked out but it didn't seem that bad yet. I didn't know your not supposed to double dip the wooden sticks. I have no problem with the pain of a strip of wax pulling out my hair. I do have a problem with repeatedly getting stuck halfway through the pull and then pulling on the strip as if it were a rope in a game of tug-o-war. Hold down the skin next time. I choose to have this done to look good when I go to the beach and when I stand naked in front of my girlfriend and a mirror. When I got home I looked ridiculous. Given, I have hair all over my body. When I left I had uneven arm sleeves lower than a standard t-shirt not an undershirt. A weird patch was hollowed out around my privates. The hair on my abdomen continued down my hips and legs and my behind was uneven, significantly. Here's some wax remover and a dirty cold towel to clean up with. Now you look good! I had to go home and fix it with drugstore wax strips.

Wow I had an amazing time and there is no better thing you can do to improve!

My only complaint with this spa is I'm a plus size lady and they did not have plus sized robes. It made the whole experience embarassing as I had to walk around with a towel so I was not exposed. Otherwise, the people were nice, and the steamroom was nice. But it isn't a place I will go back to

I've been a massage therapist for 5 years and have worked in days spas through out my career. I am not picky when it comes to services and don't critique every little thing whenever I visit other spas but this spa deserves this review. I visited Xanadu a while ago and my experience wasn't what I had hoped for. The spa itself is great in size. The decore is so so(looks cheap). The amenites are good(steam, sauna, showers, lockers) but the robes and slippers they provided looked really old. My robe was even stained from to much wear and my slippers looked like they're 10 years old. Also, the sheet they used to cover the bed had oil stains and the seams were coming apart. Thank goodness my therapist was good and very nice. There were also a lot of distractions. One therapist working there wore high heal shoes that were very loud(they have tile floors) and you can hear them while in the treatment room. They also speak a lot of chinese, which is fine, but when you're trying to relax and you hear a lot of chatter in chinese, it's not very relaxing. My therapist was good but other than that, not the best place to go.