Business reviews by user

1 Reviews by MariaC

Confidence Beauty Salon & Spa

Excruciatingly Disasterous July 15, 2009 | 50 of 99 people found this review helpful

Confidence Beauty Salon & Spa
Overall rating based on: 11 of 18 (61.11 %) Customers would visit this business again
Service Quality
1 of 5
Service Variety
1 of 5
Atmosphere
2 of 5
Staff Expertise
1 of 5

I went to Confidence on June 30th for a bikini wax and boy did I regret it.As someone who has been waxing for over three years I am no stranger to the pain associated with the task. However, as Lisa began her work I quickly realized that something was terribly wrong. The pain was excruciating.

She would wax over the same spot several times using the same wax (chocolate). I complained that the wax was very hot and she replied that it wasn't hot, that the area was just sensitive. As she was waxing she inundated the area with baby powder, supposedly because the wax was too sticky. She continuously applied baby powder throughout (which caused massive discharge for days). She used the same spot on a cloth multiple times which made the wax less effective.When using a different spot on the same cloth the previous wax and hair filled spot would attach itself to parts of my thigh which she roughly pull of when she waxed. She left a small patch of hair which I had to ask her to remove, and in the end there were many stray hairs left throughout.

When I arrived home I washed more than five times and was unable to remove the wax. Upon closer inspection I realized that many hairs were broken not removed from the root. I developed a rash full of bumps due to burns. I developed scabs and the area was sore for days. When I first got home I had an ingrown hair which she had not removed; it has been three weeks and I have developed several ingrown hairs. I do not usually get ingrown hairs, but something in her process traumatized my skin.

I would rather go back to a full grown bush than ever have to go back to this salon.

I would visit this business again? No
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