Business reviews by user
1 Reviews by EnjonetteB
SkinSpa Institute ~ Day Spa, The
More Than A Spa
September 3, 2009
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66 of 132 people found this review helpful
OMG! I have to disagree with anyone who is against The Skin Spa Institute. I found the spa online about 2 years ago and I have been addicted every since. No its not a large resort type of spa, but its just right for a getaway with an at home feel. They still offer full services with monthly spa specials. Not to mention their $50 spa weeks (its pretty much a steal). Starting with the staff, they are all so kind and very professional. The receptionist Alexis always has a positive attitude, and the owner Crystal is so helpful. On your first visit you complete a chart describing different factors with your skin and health, so they can accomodate your needs correctly, which I appreciate due to I may be allergic to certain products. I usually go once a month for a bikini wax (priced very reasonably). I have received my waxes from several different staff members and all of them were great. No too painful, and not too long, although the work is done correctly. Now I only go to Crystal for my bikini wax, only because theres a comfort level there. The staff members explains all of the products thats being used for my service. Any and all questions I have are always answered. Oh and did I mention Crystal is like some sort of doctor without the PHD (not sure if she has one), she is very knowledgeable of skin care and skin products for many different skin types. Crystal has helped me with many different skin problems I have come across and I have always had positive outcomes. If something didnt work, she helped me to find what was best. I am African American, an our skin tends to be more sensitive than others, but Crystal has guided me through and explained to me the pros and cons of any product or service I have been interested in. Also, I would like to mention that they are very flexible with setting appointments. There has been times when I was booking an "Emergency Wax" and one of the staff members has come in on their off day or worked late to accomodate my request. I even took my ex boyfriend to get a message, and till this day, I sometimes run into him leaving the spa. Lastly I would like to say that the environment is so relaxing, rejuvinating, its male-friendly, great products and all around GREAT SERVICES!! (Although I sound like an advertising manager, I am an actual dedicated customer) I suggest for anyone to give them a visit.
I would visit this business again? Yes