Ardan Medspa + Salon

Wost customer service September 18, 2009 | 64 of 132 people found this review helpful

Overall rating based on: 9 of 12 (75 %) Customers would visit this business again

• Business Overview
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Service Quality

1 of 5

Service Variety

1 of 5

Atmosphere

1 of 5

Staff Expertise

1 of 5

I usually never write reviews but after my experience i decided to do so. When i came for my appt. for a brazilian wax, i waited 15min for someone to come up to me, until i was told to go downstairs. The service itself was horrible, the woman did not say a word to me the whole time, and i walked out of there with half of the hair still left. Because the room was so dark i only saw the results when i came home. When i went upstairs to pay i waited another 15-20 minutes for anyone to come up AGAIN. Once someone came up to me to take my card the employee made a rude comment about how my shirt is inside out and that its not stylish to be wearing clothes that way. I just wanted to get out of there as soon as possible. The service was extremely poor and the customer service was jsut horrible. I would never recommend this place to anyone!

I would visit this business again? No

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Reply on Ardan Medspa + Salon Hide

We are very sorry that you had a negative experience at Ardan. At Ardan, we strive for the very best in client service and try to ensure that every client has a positive experience. Since you were in, we have made some changes and welcome you to come in and try us again. We hope to see you again soon. Thanks for bringing these issues to our attention.

By helenacoh| September 30, 2011