The first time I loved it thought the body scrub was the best thing on this earth. I went back and I found the staff very rude. I went back a third time thinking maybe it was just a bad day but nope - the staff was really rude even told me that I was making too much noise by asking where the rest room was
I would visit this business again?
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Reply on Dorit Baxter New York Day Spa
We are glad you found our body scrub so superb. Our day spa was one of the first in the U.S.and we recently celebrated our twentieth anniversary, so we know we are doing something right. We are a small spa, which contributes to the cozy atmosphere for which we are valued, but it means that we all have to be constantly on the alert to maintain a quiet atmosphere because there is such a close proximity between the reception desk and the treatment rooms. But no visitor to our spa should have to accept what she considers rudeness from any member of our staff. We are always working to perfect every aspect of our spa, so be assured that I am taking your complaint very seriously.
I am always aprehensive when visiting a spa for the first time. When I walked in I was greeted by name and instantly fell in love! Staff was very friendly and enjoyed the free samples on the way out. Used Spa Finder gift certifcated with no hassel or issues whatsoever. This was a great way to spend my birthday