Business reviews by user

4 Reviews by LizaG, from Oxnard, CA

Euodia Salon and Day Spa

Excellent massage and environment February 23, 2012 | 11 of 24 people found this review helpful

Euodia Salon and Day Spa
Overall rating based on: 3 of 3 (100 %) Customers would visit this business again
Service Quality
5 of 5
Service Variety
5 of 5
Atmosphere
5 of 5
Staff Expertise
5 of 5

I recently had a massage at Euodia Spa, and it was absolutely excellent. I loved the environment at the spa and I did not have to wait for my appointment. The massage therapist (Sandy) was professional, knowledgeable, and very skilled. I will definitely come back!

I would visit this business again? Yes

Four Seasons Hotel Westlake Village, California

Absolutely Wonderful Experience October 7, 2009 | 49 of 106 people found this review helpful

Four Seasons Hotel Westlake Village, California
Overall rating based on: 4 of 4 (100 %) Customers would visit this business again
Service Quality
5 of 5
Service Variety
5 of 5
Spa Facilities
5 of 5
Fitness Facilities
5 of 5

I recently visited the Spa at the Four Seasons Hotel in Westlake. I am happy to say that the experience was absolutely wonderful. The spa is a beautiful facility focused on creating a serene atmosphere for its clients (beautiful decoration with waterfalls, orchids, marble walls). I had a therapist choice massage and it was great. The fitness center is a state of the art facility that provides free yoga and Pilates classes. The best thing was the level of service that you experience once you enter this place. Four Seasons really focuses on customer care and making sure that you are pampered. I felt that all the employees that I interacted with were concerned with my satisfaction and were extremely service oriented. You just don't see that level of service nowadays. The spa is a little pricey, I have to admit, but the money is completely worth it if you want a superior level of service and an absolutely beautiful and serene environment. I will definitely come back.

I would visit this business again? Yes

The Body Sanctuary

Very relaxing experience March 17, 2010 | 42 of 91 people found this review helpful

The Body Sanctuary
Overall rating based on: 31 of 32 (96.88 %) Customers would visit this business again
Service Quality
5 of 5
Service Variety
5 of 5
Atmosphere
5 of 5
Staff Expertise
5 of 5

I visited The Body Sanctuary during Spa Finder Deal Days and had a 50 min. massage. The staff was extremely welcoming and the place had a very relaxing atmosphere. My therapist, Mariane, was excellent. I liked the little details, like offering me cookies, nuts, and tea before and after the massage. I will definitely return.

I would visit this business again? Yes

Zen Spa & Health Studio

Great atmosphere, but deficient customer service November 30, 2009 | 42 of 84 people found this review helpful

Zen Spa & Health Studio
Overall rating based on: 6 of 12 (50 %) Customers would visit this business again
Service Quality
2 of 5
Service Variety
4 of 5
Atmosphere
4 of 5
Staff Expertise
4 of 5

I have visited Zen Spa many times on my different trips to Puerto Rico. The Spa is beautiful and has a very relaxing atmosphere. However, I am disappointed with the Spa's inability to confirm female or male massage therapists.

Last summer, I made a reservation for a massage at Zen Spa. I specifically asked for a female massage therapist and they said no problem. The day before the massage they called me to confirm my appointment, but mentioned that the massage would be with a male therapist, since they did not have female therapists available. I was extremely disappointed, since I had made the reservation 1 month in advance. Since I was on a short trip, I wasn't able to re-schedule the massage for another day with a female therapist. So I had to cancel.

The same thing happened to me last year (made a reservation at Zen Spa with female therapist, but the day before was told that my therapist was male.)

In summary, the Spa is an absolutely great choice if you don't mind having a male or female massage therapist.

I would visit this business again? No