Business reviews by user
1 Reviews by IrisM
Urban Retreat Massage & Day Spas
BEWARE, WORST FACIAL SPA!!!!!
October 11, 2009
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7 of 14 people found this review helpful
DO NOT GO TO THIS SPA, you face will be ruined. I've been going to facial treatment over almost 10 yrs now. Because I just moved and I saw all those good reviews, I would give this spa a try. This is my first time going to this spa and it is my last time. I scheduled for a European facial with massage after.
Usually, with European facial, you will get your face clean and then have some kind of treatment to loosen your blackhead and whitehead. Then, they extract your pores follow by masque and other treatment to repair or maintain your skin. With this place, she was your face with a cleanser that has lemon peel twice and then she used some harsh brush to scrub your face. The brush feels so rough, I thought my face is going to bleed. She claims that if the brush up and down, it won't ruin your skin. Sure...Then she used a cold towel to take off the cleanser. I personally don't prefer a cold towel, but when she rub my face downward so hard, I had a huge problem with it. I asked her if there is anything to loosen the blackhead and whitehead, she said there is a papaya treatment which is another scrub. I thought it might a new thing, so I waited.
Extraction: she only use to something to scrape a little and claims she already taken out everything. I told her that I don't feel that it is clean. Then, she put some oil free grease on my face and used another electronic scrapper to scrape my face. After that, my face start to burn and she said it is probably my home routine has problem. I used my home routine product line for over 5 years now, never had a problem with it.
Then, she used another scrub and said it will help with blackhead which made my face worse. I told her that I can still feel the my whitehead bumps. I asked her for a mirror and she said no. I had to end the facial in the middle and cancel my massage because my face was hurting too much. I went to another spa right away and they said this place took so much layer of skin that is my face was hurting so much and they never took any of my blackhead of whitehead. Just made my skin worse and soo painful. If you want to keep your face, DON"T GO THERE, I had to spent extra $100 bucks and couple days to heal to fix whatever they did.
I would visit this business again? No