Business reviews by user

1 Reviews by SusieA

Coldwater Creek, The Spa in Belmar

Nice but improvement needed, especially for the $$$$ November 1, 2009 | 38 of 81 people found this review helpful

Coldwater Creek, The Spa in Belmar
Overall rating based on: 11 of 16 (68.75 %) Customers would visit this business again
Service Quality
1 of 5
Service Variety
4 of 5
Atmosphere
3 of 5
Staff Expertise
1 of 5

I had a pedicure while a friend took advantage of another service. We were to end around the same time but I done a long time before my friend was finished. I was disappointed in the service. On check in, the staff didn't explain things very well. They asked for shoe sizes when my friend and I were expecting slippers so it seemed odd. Staff talked a lot between themselves and didn't pay a lot of attention to the customers.

It seemed like they were rushing me through and didn't do their best. It felt like they were in a hurry to go somewhere else. The robes were old and not appealing. The dressing room was clean and so was the rest room.

I will go back and try another service but definitely no more pedicures.

Prices definitely need to come down. And staff need to not push products as hard as they do.

I would visit this business again? Yes