Business reviews by user

1 Reviews by JF

Red Mountain Resort

Red Mountain Service Disappoints November 3, 2009 | 298 of 599 people found this review helpful

Red Mountain Resort
Overall rating based on: 20 of 24 (83.33 %) Customers would visit this business again
Service Quality
2 of 5
Service Variety
2 of 5
Spa Facilities
4 of 5
Fitness Facilities
4 of 5

I selected this resort because it is located close to Snow Canyon with plenty of hiking opportunities. The resort had organized hikes but did not have the hike that I wanted during the 4 days that I stayed. I asked concierge for directions to the area where petroglyphs could be found. The response I got from the concierge was "I don't know." She admitted she had gone there herself but would not tell me directions to the park. She finally referred me to BLM but when I asked if she knew what time it closed, I got the "I don't know" answer again. She mad no attempts to assist me with my questions. Luckily there is internet. I found BLM was closing in 10 minutes but they gave directions over the phone. I got the impression that the "concierge" was only there to help guests who were signing up for the spa's hikes. If you want something outside the spa, you're on your own. Since the rates weren't inexpensive, I thought I would get some service but I was wrong.

I would visit this business again? No