Business reviews by user
1 Reviews by WandaJ
Red Mountain Resort
Rude outdoor concierge and VERY small rooms
November 6, 2009
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301 of 611 people found this review helpful
Our room was the size of a motel 6 room. There was a window air conditioner, instead of an HVAC system, so it was very noisy. The furnishings were Target basic and the room was very dark with no view of the red rocks. The outdoor concierge was very rude and unhelpful. It was quickly obvious that if you want to do anything other than signing up for one of their programs and paying a fee, they were not going to help you. I was hoping for a 5 star experience, where the concierge tries to facilitate whatever you want to do, and you leave feeling like you are royalty because the staff was so nice. Well, you're not going to get that here at the Red Mountain Spa. It's more like a prison here. If you like to pay a lot to be treated badly, then this is the place for you.
I would visit this business again? No