Business reviews by user

1 Reviews by AJP

Hey Beautiful Salon & Day Spa

mixed review November 15, 2009 | 38 of 72 people found this review helpful

Hey Beautiful Salon & Day Spa
Overall rating based on: 6 of 14 (42.86 %) Customers would visit this business again
Service Quality
3 of 5
Service Variety
3 of 5
Atmosphere
2 of 5
Staff Expertise
2 of 5

Beginning- Staff wrongly assumed the guy in the lobby and I were together and it went on for about 40 minutes. Building was cold. On the plus side, the gals were very nice.

Spa Manicure- Vera was my tech and was very personable and professional. I liked the products she used. On the down side, it was clear that she never read the paper I filled out with my medical information that I thought would be important for her to know.

Intermission- It is completely illogical to schedule a manicure before a massage. I had to use the restroom in between the two treatments and had to get undressed before the massage and both of those activities ruined the polish on three nails. I was as careful as I could possibly be but it seems to be a mistake to schedule them in that order. I was very pleased when Vera offered to meet me after the massage to repair the beautiful polish job that got messed up.

Massage- the room seemed to be completely not heated and I froze my buns off. I could not fully relax because I was cold! Heidi, with striking (visual) similarities to Torri Spelling, had a set of thick blankets on the table but the room was way too chilly. Her massage was great! She did as deep of work as I wanted and I really liked her slow, patient approach. She definitely knew her stuff. I really could not get past the room temp tho. On the downside, I asked her to please work on a particular spot before we started and she never touched it-obviously did not remember.

I really appreciated Vera fixing those three nails when I was done.

So, in review GREAT, professional staff, COLD building and bad scheduling decisions by the folks that do that.

I would visit this business again? Yes