Business reviews by user

1 Reviews by SueL

Oasis Ultimate Spa & Salon, The

Spa Finder Facial December 26, 2009 | 25 of 56 people found this review helpful

Oasis Ultimate Spa & Salon, The
Overall rating based on: 11 of 13 (84.62 %) Customers would visit this business again
Service Quality
4 of 5
Service Variety
4 of 5
Atmosphere
1 of 5
Staff Expertise
3 of 5

I applied for and received a couple of SPAFInder cards; one for $50 and one for $100. I was really looking forward to a nice facial. I called this spa and booked an appointment. I was told my facial would be with one person (I can't remember her name.) When I arrived, I was greeted by a woman sitting at the desk. She spoke with a baby talk kind of voice. She seemed really superficial. I told her I was here to see so-and-so and she said that woman was not here today. The person doing facials was another woman and was that ok? I said it didn't matter to me since I hadn't been there before. She acted like it was my mistake that I had the wrong name. I sat and waited and as I sat, I listened to the people in the hair cutting area. There was a lot of gossip going on and some bad words. I have no idea if customers were speaking or employees, but it didn't put me at ease. I got my facial, which was good, and I proceeded to pay with my spa finder card. The service was $75. I was going to pay with my $100 card and save the balance for something else. The receptionist told me I had to use the entire balance (which was news to me.) Then she asked, "Did you just want the rest to go for tip?) $25 for tip on a $75 service? I mean I usually tip 20%, but that would still only be $15. I was taken aback. I didn't have a good experience and I was very dissappointed.

I would visit this business again? No