Business reviews by user
1 Reviews by yaya, from Lorton, VA
Elizabeth Arden Red Door Spa
Poor customer service
February 12, 2010
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73 of 138 people found this review helpful
Overall rating based on:
9
of
14 (64.29 %)
Customers would visit this business again
Service Quality
Service Variety
Atmosphere
Staff Expertise
Red Door Salon & Spas have a good reputation overall, but the Fairfax location is lacking considerably in customer service. Over 5 visits I've had different services, including manicures, pedicures, massages, and makeup treatments. The nail technicians and front desk staff demonstrated very poor customer service, such as being rude, arrogant, disinterested and unhelpful. The massage staff was very respectful and polite. I've had wonderful experiences at 2 other nearby locations many times, especially at Pentagon Row in Arlington.
I would visit this business again? No