Business reviews by user

I found this spa while looking for an affordable spa day experience in NYC not expecting that such a thing could happen in a NICE spa. This is just that spa! The location is easily accessible, very clean and inviting spa. I purchased a body scrub and 45 min massage and found a GREAT value on this site and the spa's website. The only drawback I see to this spa is that it is a bit chaotic/disorganized when trying to book. Because its a small, but quaint spa, there aren't many rooms for services, thus they cram people into the timeslots. My appointment time was rescheduled 3 times! I booked with a friend and her services were about 30 mins longer than mine, but I went in first. While we were scheduled to begin at the same time, my friend waited 20 mins for her services to start. Therefore, I had to wait for an hour once my services were done. While it didn't bother me much, as I was in a relaxed mode, this may be bothersome to others. If this would not have happened, I would have given better ratings, as the actual spa experience and care the technicians took was amazing.

So after tons of searching for great deals, I decided on this spa online. Given the amazing special they were having and the location, I honestly was not expecting much. I was pleasantly surprised when myself and my friend arrived. It was a beautiful and quaint little spa. Very clean and relaxing. The body scrub was VERY good and very relaxing. I also received a facial--in the past, I have shied away from facial because of a painful extraction experience. I decided to take a risk and it paid off. The facial I received at Water Lily was soothing and my skin felt very hydrated and clean. Its still glowing!!

WHAT A GREAT SPA!! I am definitely planning on coming back and have already recommended it to many others as the hidden jewel of Chinatown!!