Business reviews by user

1 Reviews by picklesp

Clarice House - Colchester

Cheap and Miserable March 4, 2010 | 14 of 28 people found this review helpful

Clarice House - Colchester
Overall rating based on: 7 of 18 (38.89 %) Customers would visit this business again
Service Quality
1 of 5
Service Variety
1 of 5
Atmosphere
1 of 5
Staff Expertise
2 of 5

I have been to C. H a number times hence why I went back. We arrived to find our times changed and one treatment cancelled. ! 1 1/2 it took to sort out and by the we were quite stressed after dealing with the rude unapologetic "manager". We head for the swimming pool - (a tour was not offered!) and find that we have to share a locker as that is what you do when you come on a 2 for 1. The pool area is packed, with water aerobics going on. We succumb to the sauna for a bit of piece of quite before we rush off for our first moved appointment.........pedicure..........which turned out to be a quick file and paint in half the time (15 mins). No bubbling foot spa as they won't plug it in, any cuticle removal, no scrub, no moisturiser, just a file and paint - the manicure was a better - exactly the same. It is not the staffs fault, they have been told to do the minimum.

The facial - cleanse tone and moisturise - no mask, no scrub, no discussion and a quick massage. My hairdresser told me of her experience of a back massage there, where she was left to get ready and the beautician never returned!

The lunch was ok, but the place is going to rack and ruin. It needs a good Hoover, clean and some TLC. Packed out with members and spa goers, it really is a case of packing the numbers in, doing everything on the cheap whilst adding supplements left right and centre. A further £50 it cost on top of the day for drink and supplements for dishes on the menu. It is a shame that the manager was so rude and unhelpful, the treatments basic and on the cheap, it was blatantly obvious.

I don't write reviews normally but when days spas are supposed be a special relaxing day, I really suggest you don't book Clarice House, because it is a huge disappointment and waste of money.

I would visit this business again? No