Business reviews by user
3 Reviews by KaraG
The cutest little spa on the planet! April 14, 2010 | 7 of 9 people found this review helpful
I've been to this spa on several occasions. It's in an old home that's been converted as part of the area's Grand Pacific Railroad attraction (the old jailhouse is now a honey store, the old stable is now a cute tea room, etc.). It is quite small, but it's very professional and relaxing. It's such a neat experience- I highly recommend it. I've received 2 massages there, with 2 different people, and they have both been wonderful. Plus there's an option of renting out the facilities- something I still want to do. Cute, fun, and fabulous!I would visit this business again? Yes
Away from it all April 14, 2010 | 16 of 31 people found this review helpful
This spa is one of the most premium spas I've been to. It's large, private, and all the waiting areas are plush. But of the 4 or 5 times I've been there, I've only had 2 good experiences. I left with a jacked-up haircut once, and left a second time with my toes bleeding (the nail tech gave me papercuts across my toes with the nail file! They wouldn't refund my money but offered me a gift cert for another pedi with a more experienced nail tech). I've had 2 massages that were wonderful, and a manicure as well. They are often too busy and schedule things too closely together or rush you from one place to another. My experience has been an inconsistent one. I go and have a great experience, then go back and have a bad one, but then go back and have a good one. So my advice- be prepared for a WONDERFUL or TERRIBLE time! ;)I would visit this business again? Yes
Good service, bad atmosphere April 13, 2010 | 22 of 46 people found this review helpful
This was my first experience at Zenity. I recently moved to the Dallas area and wanted to give it a try since it's pretty close to my new home. I was immediately underwhelmed by the atmosphere. I had an "Extreme Pedicure" so I only saw the front of the facilities. When you walk in the door you notice the bowling-alley layout. There is a modest check-in desk to the right (not even a computer!), a couple manicure tables and pedicure chairs to the left, and then a hallway that runs back that must have the private massage rooms. The decor is a rather poorly-executed attempt at Asian/Zen.
There was a woman cleaning up a manicure station wearing a jogging suit and tshirt; who looked like she just got back from a run. She was friendly and knew that I was her appointment. So I selected my polish there in the lobby while the tech went in the pack to pull together the supply cart for my pedicure.
She came back up and asked me to sit in a chair that I had to brush off first. I was a little disappointed seeing that I would be putting my feel in a copper bowl in a regular chair, but I found it to be as relaxing as any pedicure chair I've experienced. I would definitely do a copper-bowl pedicure again in a heartbeat! The tech did a wonderful job clipping, filing, and massaging my feet and legs, but I was not able to fully relax because I was facing the store front windows with the sun blaring in AND the kids next door screaming their karate-chop moves (yes, there was only a wall between my pedi chair and a room full of karate kids).
While my polish was drying another woman, who I believed to be the owner, came out to offer me something to drink- which was a nice touch. I was there for an hour, but I was the only person in the facility and made me feel a little more conspicuous than I'm used to.
Again, I have no idea what the back part of the facility looks like, but my experience lacked a little something. My feet feel great, but the place lacks the polish it needs to really put itself into the day spa category. I appreciated the actual service I received; the tech did a great job. But for $55, I would have liked to have been in more relaxing, pampering environment. I would recommend changing the lighting and doing more to make the place feel "premium". If you care more about technique and less about surroundings, this place is for you. But if you want to feel truly pampered and away-from-it-all, I would suggest another spa.I would visit this business again? No