Business reviews by user
1 Reviews by RJ
Hand & Stone Massage and Facial Spa- Winter Springs
This place is horrible!
April 22, 2010
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16 of 28 people found this review helpful
Overall rating based on:
12
of
15 (80 %)
Customers would visit this business again
Service Quality
Service Variety
Atmosphere
Staff Expertise
I mentioned while making the appointment that my husband had cancer and massages provide him with great relief. They waited until the time of appointment to tell my husband he couldn't have a massage without a doctor's release even though he offered to sign a release of liability. This caused him much embarrasment and dismay. The manager and employees of this store lacked any kind of compassion for my husband. We did not have to disclose his illness and they used the infomration in a hurtful way. If this was a store policy it should have been made known when making the appointment so my husbnad did not have to make the trip across town to get there. Complete unprofessionalism.
I would visit this business again? No