Business reviews by user
1 Reviews by MicheleZ
Overpriced for quality of service and customer experience June 28, 2010 | 55 of 119 people found this review helpful
The services were overpriced and the expereince was subpar. From incorrect booking, moldy showers in the ladies locker room and a therapist that was less than customer service friendly and a session that was no where near it's advertised 80 minutes, have to say that we feel ripped off.
We booked a hot stone couples massage, instead they booked it as a deep tissue. My mistake for not verifying the email. But when going for the massage the thereapist was nasty about it. The other therapist was polite, but no one from customer service came to speak with us. We were given limited options and ones that were unclear. Instead of wasting more time we went ahead with the scheduled deep tissue only to hear the kids screaming in the pool area throughout the massage. The therapists were good when it came down to the massage but not great.
Have had much better massages and can't say I would recommend it unless the prices were at least 30%-40% lower than what they are. The therapists were good at their workI would visit this business again? No