Business reviews by user
1 Reviews by NikiL
Faina European Day Spa
Spafinder gift certificate rip-off!!!
June 30, 2010
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109 of 231 people found this review helpful
Overall rating based on:
13
of
20 (65 %)
Customers would visit this business again
Service Quality
Service Variety
Atmosphere
Staff Expertise
I received a spa finder gift certificate and wanted to do a package, but was told by the spa that their policy is to charge 17% extra to all full priced packages. They said they casnnot give two specials, meaning the spa finder gift certificate is considered a special discount or something for them. I called five other reputable spas afterwards and they do not have this policy and said they do not charge anythind extra. I find this ridiculous for Faina and it truly deters the customer from going there to use their service if they receive a gift certificate. No matter how great their service is reportedly, they need to re-look their policy and make adjustments. Very disappointed!!!!!!
I would visit this business again? No