Business reviews by user

Wellington Day Spa

Really? July 18, 2010 | 48 of 87 people found this review helpful

Overall rating based on: 7 of 9 (77.78 %) Customers would visit this business again

• Business Overview
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Service Quality

2 of 5

Service Variety

2 of 5

Atmosphere

1 of 5

Staff Expertise

2 of 5

I was disappointed by the lack of customer service and atmosphere at this salon. For my manicure I was in a small room that had a hole in the wall and smelled horribly of limes.

Throughout the manicure the woman answered her phone multiple times and texted. Durring the pedicure she was more interested in talking with the client next to me about how wasted she gets when she hits south beach. I want to relax at a spa, not listen to someone relive drunken nights.

I went there because I had a gift card, I will not return.

I would visit this business again? No

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Reply on Wellington Day Spa Hide

Hello Taylor, My name is Millie, I am the owner of this spa and I am so sorry to hear about your bad experience. However, we would like to be sure you are not confusing our spa with another spa that has a similiar name to ours (Wellington Nail Spa, etc...). We would like to have the therapists name so we can make sure nothing like this has occured in our Spa. We would also like your name and date you came in to make sure you are not mistaking our spa for another. If you look at our Web Site, you can see our spa is very beautiful, and we have never had a hole in any of our walls. Please respond so we can quickly resolve this matter. Client satisfaction is our main goal and we appreciate your cooperation so we can solve this matter. Thank you, Millie

By wellingtondayspa| August 24, 2010