Business reviews by user
1 Reviews by suzannej
Clarice House - Colchester
AVOID THIS PLACE LIKE THE PLAGUE
July 20, 2010
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21 of 44 people found this review helpful
AVOID THIS PLACE LIKE THE PLAGUE. customer service is non existent.
I booked a Bliss package for my myself and my mother. I rang to check availability for the only day we could attend and was told there would be no problem booking but I had to wait for the ticket to arrive to reserve slots for our treatments.
The tickets never arrived and when I contacted Clarice House they told me it had been sent and when it arrived I could book in but, there were no available spaces on the day we wanted. Since then I have tried contacting them and had no response at all. I am now sending them legal letters to try to get them to refund the money because STILL NO TICKETS HAVE ARRIVED!!!
I have since been online to check the reviews - I wish I'd done it before booking. A very frustrating experience for what should have been a much needed day of relaxation. Don't bother.
I would visit this business again? No