Business reviews by user

LA Salon and Spa

WORST ever! GOT PINK EYE and RAW SKIN FROM EYEBROW WAX - Owner did not want to hear about iit September 7, 2010 | 21 of 47 people found this review helpful

Overall rating based on: 39 of 57 (68.42 %) Customers would visit this business again

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Service Quality

1 of 5

Service Variety

1 of 5

Atmosphere

1 of 5

Staff Expertise

1 of 5

Very unprofessional

Left spa with swollen, burning, painful eyelids from eyebrow wax (had many before and never had this happen!)

Was told my technician to wear walk out with sunglasses so others would not see

Not a spa at all

don't be fooled

booking was confusing, not relaxing atmosphere

technician during facial kept complaining

I called the owner after I had to go to Doctor to get treatment for eyes that were burning and tearing and swollen (2 days after being at spa) and he told me that I had pink eye on both eyes and needed treatment for both the raw skin on my eyelids and prescription drops of pink eyes.

I called the owner to tell them about it so that they can stop this from happening again, and she denied it and hung up

I would visit this business again? No

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I am very shocked at this review. I have never had anyone complaint of getting pink eye at salon and spa. we work hard to keep up our cleaning standards, futhermore Waxing never touches the eyes. When the client called, the owner was concerned and wanted her to come in and show her eyes, the client refused and was highly upset!The owner offered to compensate and she got even more upset and threatened to ruin the salon reputation, by writing a bad review to spa finder. In conclusion La salon and spa will continue to provide the best service possible to our customers!

By ssung88@aol.com| September 8, 2010