Business reviews by user
1 Reviews by Chunmon, from brooklyn, NY
Great Facial Not so great Front Desk September 22, 2010 | 25 of 53 people found this review helpful
I went to Nina's Spa today to try it out after seeing it's add on Spafinder.com.
I was surprised that after making an appointment, when I arrived for it, my appointment was no where to be found. The woman who greeted me at the front desk was not friendly and quite tart. When asked where I heard of them I replied spafinder, and the attitude went further downhill from there. **Warning, although not mentioned anywhere, you are expected to pay in full for your services before receiving them** When I inquired about it the answer was I just work here and do what my boss tells me to do.
Ok on to the GOOD STUFF> >>> Natalya was my lady and she was WONDERFUL. Knew what she was talking about and did a wonderful job, convinced me to continue going back. I had the deep purifying facial and added microdermabrasion process. My face was left wonderfully smooth and clear of impurities.
All in all the services were wonderful, but the owners should take note that the Front Desk is the first impression of the business and that can definitely use a touch up.I would visit this business again? Yes