Business reviews by user
2 Reviews by KC
It's all in the details November 18, 2010 | 41 of 89 people found this review helpful
My massage was good, but afterwards I was taken back to the so-called quiet room and locker/shower area in an incredibly brightly lit elevator. Completely blew away the mellow feeling.
There was a family of 3 in the locker room/quiet area shouting to each other and no staff to monitor. Similarly, I took the last water glass in the lounge/quiet area -- it just seems to me these should have been replenished before there was just one left.
When I went out to the lobby, though, there were 4 or 5 young staff members hanging around. Why weren't any of them actually working? Even at the checkout desk, there was a decanter for water and not one glass!
While checking out, the cashier said your massage therapist "gave you these" and she put three products on the counter. I knew they weren't giving away something for nothing so I asked her to clarify -- "by 'gave' do you mean she used these in my massage". She mumbled something to indicate they were suggested products for my skin.
Bliss charges a little more than other places, but this was not a luxury experience. It's a shame because the premises -- the locker/shower room and the quiet area -- are lovely, but luxury is in the details.I would visit this business again? No
Intimate, calming environment November 18, 2010 | 6 of 9 people found this review helpful
Karen is one of my favorite aestheticians.I would visit this business again? Yes