Business reviews by user

1 Reviews by sarahl

Acqua Aveda Salon & Spa

updo was an up-don't. yikes. December 10, 2010 | 49 of 80 people found this review helpful

Acqua Aveda Salon & Spa
Overall rating based on: 4 of 5 (80 %) Customers would visit this business again
Service Quality
1 of 5
Service Variety
5 of 5
Atmosphere
4 of 5
Staff Expertise
1 of 5

I went here for an updo for my beach wedding. It was the closest location to the beach and the most upscale salon I could find. the stylist was the "updo lady" and i was told she did all the wedding updos.

I brought 3 large pictures of the same hairstyle I found online, and knew the technique that was used (using a flat iron to twist the hair for ringlets) and even after showing, telling, and explaining exactly what I wanted, one hour later my hair looked NOTHING like what I wanted. when I mentioned while she was doing it that it didn't look right she reminded me "i've been doing this for 30 years" so I shut my mouth waiting for end result. Oh and since they recommended I come in right before my photographer arrived for pics there was no time to redo it, unless i wanted to waste an hour (or $150 in photography) of my time to redo it. it was a nightmare. WOULD NOT RECOMMEND FOR UPDOS!!! they do not listen to customers and it was wicked expensive. i complained, and was told i would get a gift card...10 weeks later still no gift card.

I would visit this business again? No