Business reviews by user
1 Reviews by Shaminter, from Gainesville, FL
Where is the Customer Service????? December 27, 2010 | 122 of 247 people found this review helpful
My boyfriend and I visited the spa after reading the mixed reviews. We wanted to get a gift certificate for his Mom for the holidays. At the spa, I asked a woman behind a desk if we could get a tour of the spa. I explained we had read the mixed reviews and our concern. She told us to go to the other desk upfront because they werent busy and they could help us. WHAT? So we went to the young lady at the other desk, went through the same explaination and she told us to see the lady that I had just seen. I then told her that the other woman had told us to see her because she said she wasnt busy. They both kind of looked at each other with "what do we do with them now" look. Needless to say, my boyfriend and I turned and walked out. If they don't have enough customer service skills to run a spa, then I can't imagine what the treatments are like.
I will never go back or recommend this place to anyone.I would visit this business again? No