Business reviews by user
1 Reviews by SJ, from Exeter
Mixed feelings March 28, 2011 | 29 of 56 people found this review helpful
I used to enjoy my time at Eden, as a mother of two young children my visits are limited to a birthday & christmas treat.
I have been disappointed in the last couple of years by the use of non-scented oil which I assume is a generic one. When I first started going there (when they were new) I used to get an Indian Head massage with the Elemis Frangipani Monoi oil, and a more vigorating/energising scented oil when having a mini massage. However, the last couple of times I've been (2009/2010), the oil that was used didn't smell of anything, so it was a disappointment to book an Elemis treatment but not have Elemis products used.
I'll give it one more try (I have vouchers to use), but will go elsewhere if it's not Elemis oil again. For me, it's not just the treatment I enjoy but also the scent of the products, and if I don't get that full experience then it just isn't full value for money for me personally.
I also changed a full manicure and pedicure (45 minutes each) for mini ones (30 minutes each) to make it cheaper for hubby last year, but both treatments took no longer than 30 minutes so I felt extremely short changed. I'm wondering if there has been a changeover in management since I first started going?I would visit this business again? Yes