Business reviews by user
1 Reviews by catherined
Was satisfied, not any longer April 9, 2011 | 58 of 103 people found this review helpful
I'm extremely disappointed in the diminishing professionalism of this staff. I was a repeat customer but will never go back. It seems like they're replacing therapists constantly and as a result, the level of enthusiasm and professionalism has seriously suffered.
For example, for my last appointment, I got a call a mere two HOURS in advance that I couldn't be seen because the therapist had a too-full schedule before me. Are you kidding? Why have that many available slots if your therapist isn't comfortable seeing that many people? Not to mention, if you see that your schedule is full, you should be able to give a person a little more notice than that. And before you think it's an isolated incident that led me to leave a negative review, know that my experiences here have been diminishing in quality for quite some time--this was just the final nail in the coffin.
There are plenty of spas in Tampa that don't treat their customers with such disrespect or as if they're totally dispensable, and I'll be taking my business to one of them.I would visit this business again? No