Business reviews by user
1 Reviews by AshleyP
Terrible! April 10, 2011 | 13 of 19 people found this review helpful
I booked a pedi/mani for myself and a pedi/ express facial for my mom. Right away the tech was completly confused about our apointment. I booked the pedis together so that my mom would get her facial while I had my mani. My tech wanted to start me so I did my mani first. My mom and I then had our pedis. Overall, the service was just OK. Nothing special. I wanted a french but my tech talked me out of it. I think she didn't feel like doing it, which is silly because she is lossing out on extra money toward the bill. I was really annoyed when she answered her cell phone in the middle of my pedi. Unprofessional and gross!
My mom and I finished up and went back out to the waiting area so she could go in for her facial. We sat for about 10 minutes when a woman came out looking for a girl named Brittany. There was no one else there, but my mom's name isn't Brittany (not even close) so we waited a bit more. Two other staff members came out and looked at us and went back. Then, someone from the front desk came over and said "I'm sorry but we don't have time to do you facial, we are closing in 15 minutes." I think that pretty much sums up how terrble the customer service is. No one even attemped to make it righI would visit this business again? No