Business reviews by user
1 Reviews by ashleyj
Solace Day Spa
Longtime customer, however, will not return.
April 21, 2011
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48 of 89 people found this review helpful
I am a long-time customer of Solace day spa, and have always been very happy and felt that I was getting a great quality for my money. I made an appointment in person several weeks ago, for a massage during "Spa Week". Basically the services were discounted, which I think is a great promotion especially since the location just went through a re-opening. I explained to the receptionist (as well as two other women) as I was making the reservation that I would like to use a spafinder gift certificate on the service, and was told that was no problem at all and they would definitely accomodate my use of the certificate. I returned to the spa a few weeks later and had my service done (the service was great), and continued to the register to pay. At this point I was told that I could not use the spa finder gift certificate because the services were already discounted and if they took the certificate they would use money. The receptionist explained that this had been the rules all along, HOWEVER, this was the same receptionist who told me that they would definitely accept the certificate. At this point, I then tried to pay with a "Solace Day Spa" gift card that I received a few weeks back as a gift...Not worth the trouble or money.
I would visit this business again? No