Business reviews by user
1 Reviews by DanaG
Mostly a Delight April 23, 2011 | 29 of 56 people found this review helpful
I have been to this spa several times. The massages have always been excellent and you feel whisked away from the moment you walk in. I have also enjoyed having my hair cut here, but that process was a little long for my patience. The only bad experience I have had at this spa was on a day that I was using a "Day of Beauty" gift I was disappointed by the ending. The last service of the day- a manicure was to be followed by a massage as my nails dried. The masseur came in the room and asked the lady next to me if she wanted a massage. Another person never came in. When I checked out, I asked about it at reception and they said, but they came int he room and gave a massage- come to find out the other patron did not have that as part of her service but received instead of me. The only thing the receptionist said was - sorry- maybe you should have spoken up.
I thought that was very rude- there was no way I could have known the other patron was not also expecting a massage. The masseur should have asked for the patron they were to service by name.
Again, dreamy place- but if you have booked services- make sure you get them.I would visit this business again? Yes