Business reviews by user
2 Reviews by JenH, from American Canyon, CA
Great Experience! April 30, 2011 | 15 of 29 people found this review helpful
Last year, I treated my husband to a post-Valentine's Day surprise at this WONDERFUL place. I took advantage of their February special "I love US" which included a couple's 60 minute aromatherapy massage, plus adding a 30 minute body scrub (for an additional price). Our massage therapists, Cheryle and Kim, were great! (I had Kim and she made me feel very relaxed and had a great technique.)
I was impressed by how romantic they made our room. There were rose petals thrown along the ground and the room was lit by candle light. We were able to lay on our own table next to each other, but you'd never know it because the room was only filled with the serene music that played overhead while we were getting our treatments. The only thing that disappointed me was that the room temperature was slightly cold. (I didn't say anything at the time, only because I normally am cold -- but my husband did agree later that it was a bit chilly in there). Aside from that, I would definitely go back for more.
Great job Greenhaus! You made us feel like we were on our second honeymoon.I would visit this business again? Yes
Spa at Your Own Risk April 30, 2011 | 22 of 40 people found this review helpful
When I made my appointment, I specifically asked for the European Facial ($75) and the Full Body Massage ($85). My friend and I went and ended up with the same conclusion -- we should've gone somewhere else! For the money we paid and the experience we had, it wasn't worth it.
The facial in itself was "nice", but not the greatest. Vel (the Owner) came in and did the facial. She preaches the "back to basics" idea of keeping your face clean and fresh and we had good conversation, but it was the part where I had to pay that startled me. I was charged an additional $10 for a treatment that I didn't agree to having. If that wasn't disappointing enough, next was my massage...
I don't quite remember the massage, only because the gal who did it was a nonstop talker! My 60 minutes came and went with all its glory; however, I did walk away knowing A LOT more than I needed to know about my therapist (i.e., her diet plans; social life; etc.).
After my friend wrote a full page of complaints before leaving the Spa, we were (finally) given our refunds almost 2 weeks later (my $10, her $20).
Two stars and not one??? One star for the receptionist who was very pleasant and tried to keep us happy during our stay, and the other for atmosphere.I would visit this business again? No