Business reviews by user

Beneath The Surface Spa

Nothing special May 31, 2011 | 24 of 44 people found this review helpful

Overall rating based on: 19 of 31 (61.29 %) Customers would visit this business again

• Business Overview
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Service Quality

2 of 5

Service Variety

3 of 5

Atmosphere

3 of 5

Staff Expertise

2 of 5

Maybe I had such a high expectation about this place after reading all positive reviews. It turned out that this place has nothing out of extraordinary esp. the service. The place isvery small and it is hard to find. well that is not really big deal to me but I cannot stand a poor service. The girl that gave me facial was rude and which was not normal for spa service place. Would I return to this place? most likely not.

I would visit this business again? No

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Reply on Beneath The Surface Spa Hide

I am so sorry about your experience. I would like to know who was so rude to you. We can't have employees who don't appreciate our clients. Would love to redo your facial!! I have a lot of clients who come back for facials and book out the year with me. Unfortunately we are small but we like our services to be fantastic. If you would like to have another facial please call and ask to speak to the owner. Thanks!

By 65Marcia| June 3, 2011