Business reviews by user
1 Reviews by JohnF
Rather disappointed June 3, 2011 | 77 of 164 people found this review helpful
I stayed at this spa for 3 days and at first was impressed with the hotel and suite.
Unfortunately the spa itself was not as impressive. The first day there I had a mud wrap followed by a massage. This was ok but nothing to write home about. On the second day I had a mani, pedi, facial and another massage. The mani-pedi were good but the facial was mediocre, the towels used smelled moldy.
The massage on the second day was awful. I had requested a female therapist but was surprised to discover a male therapist greet me. However, I didn't have too much of a problem with this.
This therapist (Isaac I think his name was) was awful. He was very noisy and chatty. I felt uncomfortable in his presence as he seemed to be more interested in letting me know how strong he was than actually giving me a massage. He wheeled around me on a stool instead of standing. I guess he had no idea how to do an archer pose. The room was very bright and cold.
I was so upset I decided not to even use the spa the following day although I still had a $200 credit.
I would suggest the spa at least follow up and ask how things were.
Very disappointed!I would visit this business again? No