Business reviews by user
1 Reviews by MICHAELS
Spa Gregorie's - Newport Beach
Spa Gregories Newport Beach NIGHTMARE!!!
June 22, 2011
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21 of 39 people found this review helpful
So I had recieved a gift card from a friend to spa gregories. It was a 50.00 gift card. They will not go to the spa so they gave the card to me. I called the spa (Newport Beach Location) to verify the balance of the gift card and the NIGHTMARE began!! I had asked if they could let me know the balance on the card as I wanted to be sure there was the full 50.00 on the card. I was completely harrassed for 20 min about the type of card it was. I even described the front and back of the card. Then they wanted to know my name, the name of the person who purchased the card (which of coarse I do not know that cuz it was originally given to a friend of mine) how it was purchased, from where, how I acquired the card. Complete interrogation all for a GIFT CARD REMAINING BALANCE. After much frustration I called over to the Rancho Santa Margarita office and I was able to get it verified within 2 min. THANK YOU RSM! I had to speak with 3 different people including the management and was unable to get a simple balance. I just wanted to be sure the full 50.00 was on the card so i knew how much extra $ to bring with me. STAY AWAY FROM NEWPORT! UNLESS YOU WANT TO DEAL IGNORANT AND EXTREMELY RUDE SERVICE.
I would visit this business again? No