Business reviews by user
1 Reviews by SHaron
Beneath The Surface Spa
TRYING TO CONTACT SOMEONE
July 7, 2011
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28 of 56 people found this review helpful
Overall rating based on:
19
of
30 (63.33 %)
Customers would visit this business again
Service Quality
Service Variety
Atmosphere
Staff Expertise
I have a Groupon which I may never get to use. I work in NYC and leave Madison at 7 am. I have a government job and can not answer my personal mobile while at work. I've been leaving messages, attempting to schedule an appointment. I have NEVER been able to actually reach a live person. I only get a voice mail. I then get the same pleasant person "retuning my call." I've even left my situation on the voicemail and ask that they offer me optional appointments on their return call. Not ideal, but we could get it to work, perhaps. But all I got was the same message "we are returning your call. Please call us at..." I'm so frustrated at this point that a massage may not even do the trick.
I would visit this business again? No