Business reviews by user
1 Reviews by ElizabethW
Clarice House - Colchester
DONT BOTHER - WASTE OF MONEY
August 10, 2011
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15 of 30 people found this review helpful
Complete waste of money and more stressed when we left. The treatments were in noisy rooms and we were expected to share treatment rooms, the treatments were also cut short.
We had preordered lunch and yet the order was incorrect. Bacon was put on a meal that the guest had requested was not put on as she cannot eat this for a medical reasons and rather than replace the meal, the bacon was scrapped off the plate by the kitchen and therefore not eaten. There was a fly in one of the salads. We had one jug of water between 6 of us as as although ordered repeatedly, this never arrived. We had to wait for our wine to be given to us after out starters had been finished. The pool area was uncomfortably hot and although complaints were being made by alot of guests, we ended up sitting in the lobby area as we could not use the area.
All in all a total waste of money and a very STRESSFUL day. Director Stuart King has been made aware and all he feels adequate is a voucher to use the pool area on another day (DON'T THINK I WOULD WASTE MY TIME). Only given a 1 star rating as the site will not allow no rating to be given.
I would visit this business again? No