Business reviews by user

1 Reviews by DanielleO

Safety Harbor Resort and Spa

Disappointed September 12, 2011 | 101 of 219 people found this review helpful

Safety Harbor Resort and Spa
Overall rating based on: 14 of 22 (63.64 %) Customers would visit this business again
Service Quality
2 of 5
Service Variety
3 of 5
Spa Facilities
2 of 5
Fitness Facilities
0 of 5

I had high hopes with this spa as it is touted as one of the best in the area, with higher prices than some more local, smaller salons. I had booked couples pedis for my best friend, who was visiting from across the country and myself. the morning of the appointments, one of the techs called out and so we had to do the pedis seperately. We then booked a massage for me and a facial for her. The whole spa was freezing, especially the waiting rooms. There was alot of "upgrades" being done to the locker rooms, etc, but overall the spa was dingy and boring. The massage person came early and asked if I wanted to go early, I said yes but needed my nails to dry, she placed me facedown on the table and screwed up a $50 pedi. My friend said her facilal was ok, not great, the massage was ok, not great and everyone kept trying to sell us random stuff...the whole time! The nice nail tech did offer to fix my messed up toes for free and that was nice. Then at check out, we were told that there was an 18% gratuity with only 12% to the practioner! That was a big surprise as the person checking us in did not explain any of that to us. Overall, at the end, we just wanted to get out of there!

I would visit this business again? No