Business reviews by user
1 Reviews by EricaG
Spa at Norwich Inn
Great spa experience
October 16, 2011
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204 of 399 people found this review helpful
I enjoyed a great day at the Spa at Norwich. My treatments (a facial and pedicure) were relaxing and well done. The staff was very friendly and answered all my questions. This was my first time being at a true day spa so I was a little overwhelmed at first by the number of other women there, but once I got used to where everything was located, that didn't bother me. There was plenty of room for all to relax between treatments. One piece of feedback I would give to the staff is to be sure their clients know when they check in what time their treatments are (I had been told over the phone, but couldn't remember exactly) and reminders/tips for other activities such as lunch and tea time. I was given a tour of the facilities when I arrived, but didn't know what to do next (do I have time to relax now?, can I go to lunch in my robe?), and actually felt a little stressed. However, the lady who checked me in heard my questions and provided me with my schedule, and then I felt relaxed. Overall a great day!
I would visit this business again? Yes