Business reviews by user
1 Reviews by JC
Elemis Spa at Mohegan Sun
This is a high end spa?
November 12, 2011
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78 of 150 people found this review helpful
Here is my experience:
I am given a bathrobe that looks like it was supposed to be white but some how is dingy grey and so worn that it is see thru.
The pedicure chairs don't have working massagers (the controls are there they just don't work) and the leather on the chairs is worn thru. The manicurists were all passing around the same couple of bottles of top coat (I had to wait). I asked why they didn't grab another and was told there wasn't anymore. They have 4 pedicure stations and 3 foot dryers so I had to wait again. They have 5 manicure stations and only 2 hand dryers (had to wait).
I was told they didn't have any open appointments for hair but there seemed to be 2 managers getting their hair done (and I know they were managers from the spa business they were talking about while getting their hair done in front of customers).
They ran out of towels. I was given two small hand towels to use after I showered.
I go in the relaxation lounge (to relax) and there are like 50 women crammed into a room the size of a closet with like 3 little loveseats.
I complained at the desk and the 2 little tarts (one w/ long black hair and the other a reddish).
I am wondering how they have the rating that they have. Do they pay for it?
I would visit this business again? No