Business reviews by user
1 Reviews by NadiaD
Beneath The Surface Spa
Not a good experience
December 19, 2011
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19 of 34 people found this review helpful
Overall rating based on:
19
of
30 (63.33 %)
Customers would visit this business again
Service Quality
Service Variety
Atmosphere
Staff Expertise
I have recently used a Groupon for the spa massage/facial/manicure/pedicure. The place is clean and the staff is friendly. My facial was suggested to be upgraded to orange peel with Vitamin C which I accepted. I don't know what was used as a facial scrub, but the very next morning I have found 3 large scratches on my face!! One is so deep it is still very much visible even after 4 days after the treatment.. The manii was not acceptable as well - I had it re-done the next day at a regular nail salon. I understand that Groupon priced just to get customers to come in, with hopes of future booking, but who wants to walk around with the scratched up face and actually paid for it, no matter how much it cost!
I would visit this business again? No