Business reviews by user
1 Reviews by NancyB
Changes Salon and Day Spa
So Disappointed
December 26, 2011
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23 of 45 people found this review helpful
It's been over a year since my first and only visit to Changes, but I wouldn't tell anyone they should try it. I had heard so many things about this spa and it's a bummer when your expectations are not met.
I found my masseuse to be very weak...I had specifically told her I wanted her to give extra attention to two spots and I felt she passed over them as if she had forgotten everything I asked her to do and the general massage left me feeling as if I hadn't even had one.
Also, there was an issue with the price turning out to be higher than what the person had told me over the phone when I made the appointment. I felt the receptionist couldn't have cared less when I was trying to explain the situation. I ended up having to pay more than expected for a sub-par experience. I was so upset, I almost wrote a letter to the owner and eventually decided it probably wouldn't make any difference so I ended up not doing it. Instead, I'm doing it a year later, here.
I would visit this business again? No