Business reviews by user

1 Reviews by joans

Queen Jane Day Spa

Very Diisappointed January 22, 2012 | 12 of 22 people found this review helpful

Overall rating based on: 5 of 12 (41.67 %) Customers would visit this business again

Service Quality

1 of 5

Service Variety

0 of 5

Atmosphere

2 of 5

Staff Expertise

1 of 5

The massage i got was not professional,the facial was not what i expected at all and you would think since you're spending so much money you would at least get something to drink.plus they did'nt tell me there would be a 20% gratuity charge.

I would visit this business again? No

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Reply on Queen Jane Day Spa Hide

Hello Joan, We are so very sorry to hear about your poor experience at our facility. Our aim is to make sure all clients leave relaxed and refreshed. We do appreciate all client contact and hope to use this information to better our business. As far as the treatments go - if you are interested please e-mail us with your information and perhaps what exactly went wrong during your treatments so we can make a note of this and see which staff provided you with treatment. We apologize that you were not briefed properly regarding our relaxation room. This is a self serve area - we do have a mini fridge stocked full of bottled water for use per client, lemon water & tea on the banquet stand. We really do hope that we hear from you and could redeem your experience at our facility. Sincerely, -Queen Jane Day Spa Mgmt.

By queenjane23| May 21, 2012