Business reviews by user
1 Reviews by DeeB
Elizabeth Arden Red Door Spa
Not what I wanted
January 28, 2012
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59 of 110 people found this review helpful
My hairstylist was VERY nice. I showed her pictures of what I wanted and asked her IF SHE COULD DO IT. She said yes. After she washed my hair, I told her to blow my hair a certain way. She told me blow drying doesnt come with color. It has to be booked separately. I asked her, "Well, what do you do with customers, send them out with wet hair?" She said, "We usually give them a blow dryer and they dry themselves." FIRST RED FLAG. She ended up blowing my hair which I am sure I paid for...and it was horrible. It looked as if my hair was burnt and the ends were not flipped in or out. The color was not what I wanted or expected either, and she started making excuses...that the deep conditioner was weighing my hair down, that it will lighten up after a few washes, that it will look better in the sun...etc...I was thoroughly dissapointed. Then I got the bill. $180!! I was so upset, I left crying. I then went home and RE-DYED my hair with KoolAid, got the perfect color I wanted, and went to my usual hairstylist and paid $25 for her to blow my hair the way I love it. Do the math...$180 for not good hair/$25 for hair I love. I will never go to an expensive place like this again. I should have known better.
I would visit this business again? No