Business reviews by user
1 Reviews by tschu8482, from Westmoreland, NY
Watch your bank statements after checkout February 16, 2012 | 60 of 117 people found this review helpful
It was a great place, with descent service, except for dinning. I purchased an all inclusive package which included my stay, food, wine, and massages. I constantly had to remind them that I already paid for everything. With that said, I went to dinner there, ordered what I paid for, then got an additional $88 bill. I did not order anything extra. Embarrassed for having to dispute the charges in front of my date, and ruining my realizing stay, I just paid and left.
I called the next day to see what happened only to find out that they charged me another $181 that I didn't authorize. They couldn't even tell me what it was for and agreed to refund me. The additional $88 at dinner was found to be an "open bottle fee." Seeing that I already paid for it, they again refunded my money.
Unfortunately this ruined my experience. You pay for quality service at a place like this, and I was very disappointed. Im just glad I checked my credit card bill, because Im sure the charges would've went through.I would visit this business again? No