Business reviews by user
1 Reviews by LindsayC
Save some trouble and skip this place. February 12, 2012 | 23 of 43 people found this review helpful
I have no idea how this "spa" has a decent rating on spa finder. I recommend people look at Yelp and all the one-star reviews which mirrored my experience exactly.
Every employee seemed very unprofessional and confused. The front desk woman could not run the register and barely ever looked at us. There was even a random young girl hanging out in the relaxation room playing on an iPad who I can only assume was an employee's daughter.
Everything was dirty - from scuffs all over the walls, to the peeling floor, to every single towel and robe which had stains on them.
The "therapist" seemed confused by what she was doing. I don't think she has ever worn deodorant and as the warm treatment wore on the smell became nearly unbearable. She coughed twice during the therapy ON ME and never apologized. As the tables were attached to the walls the arm near the wall was never scrubbed: by switching back and forth only the front of one arm and the back of the other was scrubbed. The water to rinse us would go from scalding hot to cold without the girl touching the controls.
As part of our package we were to get champagne and fruit. We got warm wine in glasses with lip prints on them and a cut apple with the seeds and core still in.I would visit this business again? No