Business reviews by user
1 Reviews by FrancesC
LA Salon and Spa
Not the experience we expected
February 25, 2012
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23 of 43 people found this review helpful
The website pictures of this place are not at all like the real thing. My best friend & I decided to get mani/pedi's we thought the friendliness of our nail techs would make up for our disappointment. However, during the pedicure, the salon owner freaked out about the position of my friend's chair & took the controls & repositioned the back of the seat so that my friend was now bent in an awkward position. Then another employee came over & repositioned the chair back to the way it was. I swear it was like watching a bad SNL sketch. After the pedicures we were told we had to go upstairs for our manicures. Not a good idea if you don't want to mess up your pedi, as the stairs were steep with overhangs & was carpeted to boot. If you aren't careful going up you can easily stub your foot & ruin the not yet dried polish. The mani/pedi's were sub-par.
While we were waiting for our pedicures, we also observed obscenely rude behavior from one of the hair washers. This employee very rudely told the customer whose hair she just finished washing that she needed to get her tip before the customer went over to get her hair cut.
This place has very unprofessional staff who barely know how to do their jobs.
I would visit this business again? No