Business reviews by user
1 Reviews by LeeM
Coldwater Creek, The Spa in Pembroke Pines
Not treated fairly
February 25, 2012
|
31 of 58 people found this review helpful
Overall rating based on:
20
of
23 (86.96 %)
Customers would visit this business again
Service Quality
Service Variety
Atmosphere
Staff Expertise
I scheduled a massage with a female therapist but when I arrived for my appointment, they had me with a male therapist. When I reminded them that I had specifically requested and confirmed an appointment with a female, they said that someone else had requested Ilana. I asked, "so you just bumped me?" And they said we're sorry. That is no way to run a business. They just lost a customer!!!!
I would visit this business again? No