Business reviews by user

1 Reviews by MelisSa

Hand & Stone Massage and Facial Spa - Center City

Do not go February 27, 2012 | 32 of 68 people found this review helpful

Hand & Stone Massage and Facial Spa - Center City
Overall rating based on: 3 of 5 (60 %) Customers would visit this business again
Service Quality
1 of 5
Service Variety
1 of 5
Atmosphere
1 of 5
Staff Expertise
1 of 5

Do not go to Hand and Stone on Locust Street.

I took my fiancé there for a massage for Valentine's Day and left

feeling less relaxed, more stressed and disgusted than when I went in.

 First, I should say that I worked in a high end spa in a top hotel in

Center City for two years - so I understand what a massage should be

like.  This was not it.

The person who did my service, Bill, was as unprofessional as can be.

From the moment I walked in, he was running his fingers through my

hair and telling me how "pretty" I am.  He spent very little time

massage my back and leg muscles.  Instead, he had me roll over onto my

back - without covering me or turning away so that he could see my

body, then he started stretching out my legs... like a personal

trainer would do.  He lift my knee to my shoulder then stretched it

out to the side.  I paid for a Swedish massage and Bill was using the

time for a free show.  I have never felt so violated.  He repeatedly

made noises and said, "Yeah, that's the spot." This was not a massage

it was a violation.

My fiancé had a great massage and he would have been back every month

to see his massage therapist, but, sadly, we will never return to this

location or any other franchise location of H+S.

I would visit this business again? No