Business reviews by user

1 Reviews by sharon h

Nina's Day Spa and Laser Center

Not so great experience February 28, 2012 | 24 of 50 people found this review helpful

Nina's Day Spa and Laser Center
Overall rating based on: 10 of 11 (90.91 %) Customers would visit this business again
Service Quality
1 of 5
Service Variety
2 of 5
Atmosphere
3 of 5
Staff Expertise
1 of 5

Today was my first time visiting Nina's day spa. I was really looking forward to a relaxing 1 hr massage. The facility was pretty nice.. but the masseuse not so nice. My first masseuse came in and started my massage. She was pretty much just rubbing lotion on my back for 10 mins. I asked her politely if she can use a little more pressure. She said okay and applied slight pressure for about 2 mins and went back to rubbing my back. So i politely ask again. Her response was, "this is the best i can do, if you don't like it, i'm sending you someone else". I said okay, she storms out. The second masseuse came in, she was much better and actually gave me a massage! 10 mins into my massage, (mind you, I'm completely NAKED, laying on my stomach) the first masseuse STORMS in the room, leaves the door OPEN and whispers to the new masseuse in a FOREIGN language and STORMS out. I've never had such a HORRIBLE experience at a spa, i felt so VIOLATED, I just wanted to cry. Needless to say, for the next 20 mins, (although the second masseuse was good), I was really tense and afraid that she would storm in again. UNPROFESSIONAL, OUTRAGEOUS, incompetent and RUDE!!

I would visit this business again? No